Vehicle sale not protect parallel imported cars difficult breaking the market

Posted on 6/5/2015 10:24:00 AM

Yang Dazhou people for the cause of development, ready in the near future to buy an imported SUV, went to Florida several 4S shops and integrated brand stores was made after seeing a worry. "The car with a comprehensive brand stores have cheaper price, but said they could not guarantee service, and after-sales 4S shop is definitely good, but the price is a bit expensive. I find this a layman, so do not feel good for choice. "Yang ask reporters to give him some advice.
It is understood that the Florida Comprehensive brand car store sales of imported cars, the vast majority are "parallel import car", which specifies the ratio of the 4S shop or 4S shop two dealers are selling price of imported cars in the same paragraph on "the Regulations car "cheaper to average 5-8 million. However, by the reporter interviewed found behind the price difference, "parallel imports of cars," and the same paragraph "in the regulation of the car," the vehicle, there is a big difference in service. Vehicle difference
Different design environment to configure different tuning
Parallel with imported cars and car models in the rules are basically the same in appearance, but both "born with another."
"Domestic oil quality, traffic and other conditions and abroad are different, different countries have different drivers driving habits, the traffic laws are not exactly the same. So, even with a car, because the market is not the same, in design, adjustment on will be adjusted accordingly. For example, the lack of a lot of parallel imported cars rear fog lights turn red, the dashboard of miles. "Li Guo Xin 奥奥迪 Florida, director of 4S shop service," especially fuel, domestic and foreign standards are not the same, leading to parallel imported cars in more trouble when domestic use. "
Reporters learned that, due to the different foreign and domestic gasoline standards will result in the actual use of the engine fuel system of carbon and output power, handling the difference in performance.
Consumers in different countries, the same car models also have different requirements, automakers generally based on market research and for the same car models fitted with different configurations, leading to the sales price is not the same.
Florida BaoYuan BMW 4S shop, general manager Yang introduction, "such as the new BMW X5, is also a deluxe version, in regulation car parallel imported cars more than speed-sensitive device, air suspension, several configuration rear multi-functional entertainment systems, although and parallel imports of cars have spread around 50,000, but more of these configuration values far more than 50,000, such as speed-sensitive device that allows the car's turning radius is smaller, turning higher accuracy, resulting in more convenient manipulation. "
Different configurations of the same section of the vehicle, in the Mercedes-Benz is also reflected. "For example, ML, blind spot assist system GL models, the car has regulations, most imported cars, there is no parallel." Florida Zung Fu Benz 4S store sales manager Mr.xiong said.
Aftermarket difference
You can enjoy the same after-sales of commercial insurance, but there are also worries
Parallel imported cars are not designed for the Chinese market, the greater the impact of this technology on the after-sales service in.
Parallel import car trip computer system, electrical control system after the original is not Chinese version, to be sold for domestic operations at the port brush system, will it be changed to "Chinese version", but the refresh system is probably not genuine, it will lead to many trouble. For example, as long as the electrical control system has a part needs to be replaced, the system needs to be programmed accordingly, and in the non-genuine refresh the system, reprogramming may not be achieved, or after the program causes the system to Caton, crash, crash, which In various parts of the country have often appear. If there is such a problem, the vehicle will return to the port of repair, the owner of the time delay, the transaction is immeasurable. "This is a common problem of parallel imports of cars, no matter what brand." Yang spoke.
So, parallel import car service three bags and how to handle it? The current solution is parallel imported cars Three Guarantees and after-sales service by the dealer, or the introduction of an insurance company to provide three guarantees and after-sales service.
Reporters from Florida auto insurance Ping An Property Insurance Company Head Li Ze grain Department that the insurance company the insurance is no different services for different brands, different purchase channels of automobile, as long as the formalities are complete parallel imported cars will be able to enjoy and the Timing car like insurance services, we need to perform warranty or other service, according to the insurance contract, to the appropriate maintenance of plant or corresponding 4S shop to accept service process.
However, most consumers of parallel import car three packs and service "worries" still can not be eliminated, mainly in the following reasons:
First, trade flows parallel imported cars opaque process, from overseas vendors to domestic trading company, to end the region's distributors their hands several times, and because the display and sale of demand, a car may be a number of terminal dealer for deployment, a consumer who buys a vehicle if found quality problems need three packs rights, the possibility of vehicles in circulation in all aspects of the great distributors passing the buck.
Second, the parallel importation of vehicles for the luxury brand of high-value vehicles, highly specialized equipment and technicians for sale capability requirements, and most of the parallel import car dealers strength of the smaller, inability to form special equipment, the level of guaranteed service technician center. Instead, 4S shop dealer specialized equipment must be in accordance with the factory car brand by agents require the purchase, sale and technicians must be certified for the corresponding technical level, but also in the factory cars when updates and technical upgrades, 4S shop sale technician must The first time the plant focused on training, which are parallel imported car dealers and manufacturers can not do.
Third, some parts can not be parallel imported cars and in the regulation of car sharing, even to the 4S shop maintenance, often because parts need to port or foreign owners to order and delay time and services.
Fourth, in the regulation of parallel imported cars and car to enjoy after-sales maintenance, warranty, customer care treatment too different. With respect to the parallel importation of vehicles is difficult to guarantee service, universal provision in the regulation of the car for three years 100,000 km warranty from the 4S shops and manufacturers. In particular, the Mercedes-Benz brand can do 3 years unlimited mileage warranty, low maintenance costs 3 6 times a year, the lucky individual consumers can enjoy the manufacturers and distributors sent abroad cost all-inclusive trips, golf training and competitions. Xin Ao Aodi with Florida 4S shop service director Li Guo's words, "parallel imported cars currently in the country is like a child without a home, get home to a warm care of the child as."

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